We do not sell, share, or make available any identifiable personal information such as e-mail address, phone numbers, shipping or billing addresses of our
customers to unauthorized parties.
When you register for an account at Zetafera.com you are no longer anonymous to us. We shall place a text cookie to uniquely identify you as a customer
on your browser. This cookie allows our server to identify you as you navigate the pages on Zetafera.com as well as provide you with services
such as a personalized shopping cart.
We may send you occasional newsletters, order confirmation and package tracking information to the email address you provide to us. Our Account Managers
may also call you to seek clarification on an order or only when absolutely necessary. If you prefer not to receive any communication from us, kindly
indicate so in your "Newsletter Subscriptions".
Any personal or shopping information that you provide to us will be used in a responsible manner and is held with the utmost care and security,
and will not be used in ways to which you have not consented.
Whenever you shop in our stores, through our catalogs, or at zetafera.com, we obtain from you the information we need to complete your transaction. This information may include your name, address, telephone number, driver's license number, birth date, and email address. If you use a credit or debit card or pay by check, it will include your account number.
If you register with Zetafera .com, we will collect the information you submit online. If you choose to use or participate in one of our various services, promotions, programs, surveys, we may collect additional information about you.From your transactions and other interactions with us, we obtain information concerning the specific products or services you purchase or use. We may also obtain information about other people from you. For example, if you order a gift to be delivered directly to a friend, you would need to give us the friend¡¯s name and address.
Information We Share With Others
- Service Providers: We provide information to other companies that provide support services that help us bring you the products and services we offer, market our products and services, or process your transactions
- Third-Party Offers: We provide information to responsible outside companies. These carefully selected companies may use the information we share to let you know about their products or services, which may include providing special offers to you.
- Promotion Sponsors: If you enter a contest, sweepstakes or other promotion sponsored or co-sponsored by a third-party company, we may forward information about you to that company.
- Others: On rare occasions, we may be required to disclose the information we collect
Using the information we collected
We use the information we collect for various purposes, including:
- completing your purchase transactions
- providing the services you request
- contacting you about the status of your store, catalog, or Zetafera.com orders
- responding to your customer service inquiries or requests
- notifying you of product recalls or providing other information concerning products you have purchased
- helping to protect against fraudulent use of your personal information
- sending you our catalogs or other direct mail offerings
- sending you email communications
- administering customer recognition programs, sweepstakes, contests and similar promotions
- identifying your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you
- providing mobile marketing and service messages when requested
- inviting you to participate in surveys
- improving merchandise selections, customer service, and the overall customer shopping experience
Use of information
Zetafera.com will not collect any credit card information during order processing. All credit card information shall be sent to to
the payment gateway provider. We do not store any credit card information when you order. Zetafera.com will only share personal information with our
shipping provider for the purpose of fulfillment of your order or when required by law enforcement officers with a court order from a federal court.